Operations Program Manager

San Francisco, California
About Terawatt Infrastructure

Terawatt Infrastructure is the leader in financing, developing, and operating electric vehicle charging solutions. Our mission is to power electrified fleets with the most reliable network of charging centers. With increasing demand for electric vehicles, we are facing a once-in-a-century technology transition. The market for EV charging infrastructure is expected to grow to $1 trillion by 2040. The nation needs a long-term partner in the inevitable transition to all-electric transportation. At Terawatt, you will join your team in delivering quality end-to-end charging solutions. 

At Terawatt, we own, develop, operate, and maintain charging sites and operational solutions to form the backbone of commercial EV transport in the U.S. We execute humbly and with urgency to provide energy and charging solutions that delight our clients and support the transition to clean, electrified transport.

Impact to Climate Change:

Transportation creates 23% of all greenhouse gas emissions each year. Electrifying transportation is priority #1 to impact climate change. By electrifying fleets, we can mitigate more than 70% of mobility CO2 urban emissions, remove 50% of city air pollution, and help fleet operators meet Net Zero commitments.

We are building a team that represents a variety of backgrounds, perspectives, and skills. At Terawatt, we continuously strive to foster inclusion, humility, energizing relationships, and belonging, and welcome new ideas. We're growing and want you to grow with us. We encourage people from all backgrounds to apply.

Role Description
You are captivated by the idea of operating sites that enable the rapid scaling of the electric vehicle electrification market and the infrastructure required to support the transition to electrified transport. In this role, you will have the responsibility for program and project management activities for operating sites, starting from pre-commercial operation until sustained, mature operation. Such activities may include site acceptance, customer success and care, equipment and facilities operations and maintenance. You will have mastery of important technical concepts. You bring critical thinking and interpersonal communication skills (oral and written) necessary for a range of responsibilities from quantitative fluencies to successful external public and commercial stakeholder engagement. You have a proven ability to take ownership and initiative. You prioritize attention to detail, time management, and organization in your work to manage multiple projects, including site-specific project schedules, budgets, and other internal project control and reporting tools. With a demonstrated experience in project management in EV, renewable energy or related fields, you will bring development expertise and hands-on leadership to grow with the team to deliver outstanding EV solutions and sites. By developing future transportation infrastructure, you will directly impact vehicle fleet operators' confidence and success in electrification.

Core Responsibilities

  • Create unified processes to ensure project owners accomplish tasks, budgets and milestones as well as quickly mitigate project risks and blockers, enabling the successful launch of our charging sites
  • Establish and implement best practices and procedures for all TeraWatt Charging sites from pre-commercial operation until sustained operation
  • Conduct risk assessment of strategic, technical, finance, political or business factors impacting site operations. Formulate and take corrective actions to mitigate deviations to the program plans and alerts management of potential problems when appropriate.
  • Assist with issuing requests for proposal from vendors in a form which is easily comparable and actionable by company management and project managers 
  • Set up and maintain leadership and operations team management dashboard to identify critical progress, site performance, and risks for all projects and operating sites
  • Develop and introduce strategies for continuous improvement across all operational activities to achieve cost efficiency and world class customer service from internal team members and external vendors
  • Forecast demand on internal and third-party people resources, identifying and effecting strategies for balancing resources to ensure timely delivery of key milestones
  • Proactively address potential issues and manage tasks to advance project development activities
  • Enhance and maintain unified communications to Management, Product, Sales & Business Development, Finance, Technology and Development teams

Preferred Qualifications

  • 6 - 10 years experience in operation, construction, or engineering project development or management, including for complex projects, in any of the following: renewable energy development, vehicle electrification, EV charging infrastructure, clean energy, power grids, freight or fleet transport and logistics
  • 3+ years managing a Project Management team
  • Familiarity with large project management tools, software, contracting structures and projects
  • Experience across the entire project development lifecycle, including site acquisition due diligence, design, permitting, utility service provisioning, procurement, contracting, acceptance and commissioning
  • Experience with cross functional teams and collaborating with Finance, Commercial, and Development teams on site operations 
  • Demonstrated experience in project management, with organizational, analytical and problem-solving skills, written and verbal communication skills with attention to detail
  • Four-year degree, equivalent, or higher level degrees in business administration, urban planning or engineering fields.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Terawatt, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Terawatt is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please contact people@terawattinfrastructure.com.

Terawatt Infrastructure is an equal-opportunity employer.